{"id":904,"date":"2023-03-22T21:52:11","date_gmt":"2023-03-22T21:52:11","guid":{"rendered":"https:\/\/suedtirolbank.eu\/help\/"},"modified":"2024-05-06T09:38:20","modified_gmt":"2024-05-06T09:38:20","slug":"help","status":"publish","type":"page","link":"https:\/\/suedtirolbank.eu\/de\/help\/","title":{"rendered":"Help"},"content":{"rendered":"[vc_row type=&#8220;full_width_background&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; column_direction_tablet=&#8220;default&#8220; column_direction_phone=&#8220;default&#8220; scene_position=&#8220;center&#8220; top_padding=&#8220;8%&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;left&#8220; row_border_radius=&#8220;none&#8220; row_border_radius_applies=&#8220;bg&#8220; overflow=&#8220;visible&#8220; overlay_strength=&#8220;0.3&#8243; gradient_direction=&#8220;left_to_right&#8220; shape_divider_position=&#8220;bottom&#8220; bg_image_animation=&#8220;none&#8220; 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column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220;][vc_column_text]\n<h2>Help<\/h2>\n[\/vc_column_text][divider line_type=&#8220;Full Width Line&#8220; line_thickness=&#8220;1&#8243; divider_color=&#8220;accent-color&#8220; animate=&#8220;yes&#8220; custom_height=&#8220;100px&#8220;][\/vc_column][\/vc_row][vc_row type=&#8220;in_container&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; column_direction_tablet=&#8220;default&#8220; column_direction_phone=&#8220;default&#8220; scene_position=&#8220;center&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;left&#8220; row_border_radius=&#8220;none&#8220; row_border_radius_applies=&#8220;bg&#8220; overflow=&#8220;visible&#8220; overlay_strength=&#8220;0.3&#8243; gradient_direction=&#8220;left_to_right&#8220; shape_divider_position=&#8220;bottom&#8220; bg_image_animation=&#8220;none&#8220;][vc_column column_padding=&#8220;no-extra-padding&#8220; column_padding_tablet=&#8220;inherit&#8220; column_padding_phone=&#8220;inherit&#8220; column_padding_position=&#8220;all&#8220; column_element_direction_desktop=&#8220;default&#8220; column_element_spacing=&#8220;default&#8220; desktop_text_alignment=&#8220;default&#8220; tablet_text_alignment=&#8220;default&#8220; phone_text_alignment=&#8220;default&#8220; background_color_opacity=&#8220;1&#8243; background_hover_color_opacity=&#8220;1&#8243; column_backdrop_filter=&#8220;none&#8220; column_shadow=&#8220;none&#8220; column_border_radius=&#8220;none&#8220; column_link_target=&#8220;_self&#8220; column_position=&#8220;default&#8220; gradient_direction=&#8220;left_to_right&#8220; overlay_strength=&#8220;0.3&#8243; width=&#8220;1\/2&#8243; tablet_width_inherit=&#8220;default&#8220; animation_type=&#8220;default&#8220; bg_image_animation=&#8220;none&#8220; border_type=&#8220;simple&#8220; column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220;][vc_column_text css=&#8220;&#8220; text_direction=&#8220;default&#8220;]S\u00fcdtirol Bank AG<br \/>\nEsperantostrasse 1<br \/>\nI-39100 Bozen<br \/>\nBIC\/SWIFT: ALOAIT21XXX<\/p>\n<p>Tel. <a href=\"tel:+390471057700\">+39 0471 057 700<\/a><\/p>\n<p><a href=\"mailto:info@suedtirolbank.eu\">info@suedtirolbank.eu<\/a>[\/vc_column_text][\/vc_column][vc_column column_padding=&#8220;padding-5-percent&#8220; column_padding_tablet=&#8220;inherit&#8220; column_padding_phone=&#8220;inherit&#8220; column_padding_position=&#8220;all&#8220; column_element_direction_desktop=&#8220;default&#8220; column_element_spacing=&#8220;default&#8220; desktop_text_alignment=&#8220;default&#8220; tablet_text_alignment=&#8220;default&#8220; phone_text_alignment=&#8220;default&#8220; background_color=&#8220;#f5f5f5&#8243; background_color_opacity=&#8220;1&#8243; background_hover_color_opacity=&#8220;1&#8243; column_backdrop_filter=&#8220;none&#8220; column_shadow=&#8220;none&#8220; column_border_radius=&#8220;none&#8220; column_link_target=&#8220;_self&#8220; column_position=&#8220;default&#8220; gradient_direction=&#8220;left_to_right&#8220; overlay_strength=&#8220;0.3&#8243; width=&#8220;1\/2&#8243; tablet_width_inherit=&#8220;default&#8220; animation_type=&#8220;default&#8220; bg_image_animation=&#8220;none&#8220; border_type=&#8220;simple&#8220; column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220; column_padding_type=&#8220;default&#8220; gradient_type=&#8220;default&#8220;][vc_column_text css=&#8220;&#8220; text_direction=&#8220;default&#8220;]\n<h3>Geb\u00fchrenfreie Nummer bei Verlust oder Diebstahl der Kredit- oder Debitkarte.<\/h3>\n<p>&nbsp;<\/p>\n<p>Sollte Ihnen Ihre Kredit- oder Debitkarte abhandenkommen, sollten Sie diese umgehend sperren lassen.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Bei Verlust oder Diebstahl der Debitkarte:<\/strong><\/p>\n<ol>\n<li>Schnellstm\u00f6glich die Hotline kontaktieren und die Sperre der Karte anfordern:\n<ul>\n<li>aus Italien: geb\u00fchrenfreie Gr\u00fcne Nummer 800-822056<\/li>\n<li>aus dem Ausland : + 39 02 6084 3768<\/li>\n<\/ul>\n<\/li>\n<li>Benachrichtigen Sie die Bank.<\/li>\n<li>Melden Sie den Verlust oder Diebstahl bei den zust\u00e4ndigen Beh\u00f6rden (\u00f6rtliche Polizei).<\/li>\n<li>\u00dcbermitteln Sie der Bank eine Kopie der Anzeige.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Bei Verlust oder Diebstahl der Kreditkarte (Nexi \/ Mastercard):<\/strong><\/p>\n<ol>\n<li>Schnellstm\u00f6glich die Hotline kontaktieren und Sperre der Karte anfordern:\n<ul>\n<li>aus Italien: geb\u00fchrenfreie Gr\u00fcne Nummer 800-151616<\/li>\n<li>aus dem Ausland: + 39 02 34980020<\/li>\n<li>aus den U.S.A.: internationale Gr\u00fcne Nummer 1-800-472.6896<\/li>\n<\/ul>\n<\/li>\n<li>Benachrichtigen Sie die Bank.<\/li>\n<li>Melden Sie den Verlust oder Diebstahl bei den zust\u00e4ndigen Beh\u00f6rden (\u00f6rtliche Polizei).<\/li>\n<li>\u00dcbermitteln Sie der Bank eine Kopie der Anzeige.<\/li>\n<\/ol>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8220;full_width_background&#8220; 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